Once you have that problem or need nailed, the next step is to validate that idea and make sure you’ve actually got customers who will pay for it. This means building a minimum viable product, getting objective feedback from real customers, incorporating updates, testing the market for demand, and getting pricing feedback to ensure there’s enough of a margin between your costs and what consumers are willing to pay.
What It Is: Companies like Google and Yahoo give you information to search for, and you tell them how closely their results matched what you were looking for. Does a search for Lady Antebellum turn up sites about the music group or links to pre-Civil War period information? If you are Latina, for example, you might be asked to search the way a Spanish speaker might perform a search in English.
As more companies transition to a remote workforce, the number of virtual call center jobs increases. Experience in an office call center or even a retail job is often enough to land a home-based call center job. If you speak more than one language, consider getting a bilingual call center job, which tends to have more perks due to the additional knowledge needed.